Privacy Policy

Last updated: 01/08/2025

MAS Blinds (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, contact us, or purchase our products and services.

We encourage you to read this policy carefully. By using our website and services, you agree to the practices described here.

1. Information We Collect

We may collect and process the following personal information:

Identity Data: Name, title, and contact details.

Contact Data: Address, email address, and phone number.

Transaction Data: Payment details and records of products or services you have purchased from us.

Technical Data: IP address, browser type, operating system, and information about how you use our website (collected via cookies and similar technologies).

Marketing and Communications Data: Preferences for receiving marketing from us and third parties, as well as your communication preferences.

2. How We Use Your Information

We process your personal data only where we have a lawful basis to do so under UK data protection laws (UK GDPR and Data Protection Act 2018). We may use your data for the following purposes:

To provide our products and services – including processing orders, payments, and deliveries. (Lawful basis: Contractual necessity)

To improve our services and website through analysis and feedback. (Lawful basis: Legitimate interests)

For marketing purposes – to send you updates about new products, offers, or promotions. You can opt out at any time. (Lawful basis: Consent or legitimate interests)

For customer support and record keeping – ensuring we maintain accurate records. (Lawful basis: Legal obligation and legitimate interests)

For legal and regulatory compliance – where required by law. (Lawful basis: Legal obligation)

3. Marketing and Communication

We may send promotional emails or contact you with information about our products, services, and offers if you have opted in, or where we believe you have a legitimate interest in hearing from us. You may unsubscribe at any time by following the link in our emails or contacting us directly.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver relevant advertising. You can control or disable cookies through your browser settings. For more details, see our Cookie Policy.

5. Security of Your Data

We are committed to keeping your information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and protect your personal data against unauthorised access, disclosure, alteration, or destruction.

6. Sharing Your Information

We will never sell or rent your personal data to third parties. We may share your information with:

Trusted service providers (e.g., delivery companies, payment processors, IT support).

Professional advisors (e.g., accountants, auditors, legal advisers).

Regulators, law enforcement, or other authorities where required by law.

All third parties are required to respect your privacy and process your data securely.

7. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

8. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Retention periods may vary depending on the type of data.

9. Your Rights

Under UK data protection law, you have the following rights:

Right to access – request a copy of the personal data we hold about you.

Right to rectification – request correction of inaccurate or incomplete data.

Right to erasure (“right to be forgotten”) – request deletion of your data in certain circumstances.

Right to restrict processing – request we limit how we use your data.

Right to data portability – request we transfer your data to another organisation.

Right to object – object to certain uses of your data, such as marketing.

Right to withdraw consent – withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below.

10. Links to Other Websites

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the protection and privacy of any information you provide to such sites. We encourage you to read the privacy policies of any websites you visit.

11. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can resolve your concern. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us